Terms of Service and Privacy Policy

Our commitment to you

Terms of Service

Last Updated: November 7, 2024

1.Acceptance of Terms

By accessing and using our platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2.Description of Service

Our platform provides email automation and workflow management services through Google Workspace integration. The Service includes email automation tools, workflow management systems, integration with Google Workspace, and data processing and analysis tools.

3.Account Terms

3.1 Account Registration

You must register with a valid Google Workspace email address. You must provide accurate and complete information and are responsible for maintaining account security. You must notify us of any unauthorized account access.

3.2 Account Requirements

Users must be 16 years or older. Accounts must be registered to a business entity or professional. One account is allowed per business email address, with multiple users permitted under organization accounts as allowed by the subscription.

4.User Obligations

You agree to use the Service in compliance with all applicable laws, maintain accurate account information, protect your account credentials, and use the Service only for its intended purpose. You must not attempt to circumvent any platform limitations or use the Service for unauthorized automated access.

5.Subscription and Payments

5.1 Pricing

Subscription fees are based on the selected service tier. Prices may be modified with 30 days' notice. All fees are exclusive of taxes, and refunds are provided according to our refund policy.

5.2 Payment Terms

Payment is required in advance. Subscription renewals are automatic. Failed payments may result in service suspension. Currency is processed in the specified currency.

6.Data Usage and Privacy

6.1 Data Processing

We process data as specified in our Privacy Policy. You retain ownership of your data. We maintain appropriate security measures, and you grant us the necessary rights to provide the Service.

6.2 Google Workspace Integration

The Service requires Google Workspace authorization. You control OAuth permissions and can revoke access at any time. We follow Google's API Services User Data Policy.

7.Service Availability and Support

7.1 Availability

We strive for 99.9% uptime. Scheduled maintenance will be announced. We are not liable for external service interruptions, and force majeure events are excluded.

7.2 Support

Technical support is included in the subscription. Response times vary by service tier. Support is provided via specified channels, with self-service resources available.

8.Intellectual Property Rights

8.1 Our Rights

The Service's code and infrastructure are our property. Trademarks and branding are protected. Documentation and content are copyrighted. Features and interfaces are proprietary.

8.2 Your Rights

You retain rights to your data and may export your data. Custom configurations belong to you, and your feedback may be used for improvements.

9.Limitations of Liability

The Service is provided "as is." There is no warranty of uninterrupted service. Maximum liability is limited to fees paid. Indirect damages and force majeure events are excluded.

10.Indemnification

You agree to indemnify us against claims arising from the violation of these Terms, unauthorized use of the Service, violation of third-party rights, and issues related to your data and content.

11.Term and Termination

11.1 Term

The Terms remain valid while using the Service. Subscriptions renew automatically. You may terminate with notice, and we may terminate for violations.

11.2 Effect of Termination

Access ends upon termination. Data export is available for 30 days. Paid subscriptions are non-refundable. Surviving provisions remain in effect.

12.Modifications to Service

We reserve the right to modify or discontinue features, update the Terms with notice, change pricing with notice, and add or remove integrations.

13.Compliance with Laws

13.1 Data Protection

We ensure GDPR compliance for EU users, CCPA compliance for California residents, industry-standard security measures, and regular compliance audits.

13.2 Export Compliance

The Service is subject to export control laws. Users must comply with these laws. Restricted countries are excluded, and sanctions compliance is required.

14.Dispute Resolution

14.1 Governing Law

The Terms are governed by the laws of the specified jurisdiction. Exclusive jurisdiction applies. Arbitration is required, and class actions are waived.

14.2 Resolution Process

A notice of dispute is required, followed by a 30-day resolution period. Binding arbitration applies on an individual basis only.

15.General Provisions

15.1 Entire Agreement

The Terms constitute the complete agreement, superseding prior agreements. The electronic form is binding, and the language of the agreement applies.

15.2 Severability

Invalid provisions are severable. Remaining terms are enforceable, with good faith modification ensuring intent is preserved.

16.Contact Information

For legal notices, email team@zarathustra.network, write to Holečkova 53, Prague, or call +420 607 542 988.

By using our Service, you acknowledge that you have read, understood, and agree to these Terms of Service.

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